-
- Cancellations made 24 hours or more before the scheduled pick-up time will receive a full refund.
- Cancellations made within 24 hours of the scheduled pick-up time will not be refunded. However, customers who have prepaid for their rental will have the option to receive a voucher for the full amount of their booking. The voucher can be used for future rentals with us.
This includes cancellations resulting from flight cancellations due to weather conditions or airline decisions. If your flight is canceled and your cancellation falls outside the 24-hour refund window, you will not be subject to a refund, but you will still be eligible for a voucher for the full amount of your booking, which can be used for future rentals.